Discuss the potential benefits and challenges of using benchmarking within healthcare. Pick one specific challenge or benefit and answer the following questions:
What do you think is the greatest challenge/benefit of using benchmarking within healthcare?
How does it factor into overall service quality?
How might it/how does it factor into financial matters from an operational perspective?
Use evidence (from the readings or from past work experiences) to agree/disagree with the challenges and benefits presented by your peers.