Problem
A regular patient of your clinic arrives at the reception desk in the waiting room requesting to see the physician however he does not have an appointment. He appears to be very short of breath and is leaning on the reception counter. He has a lot of sweat on his face and states that his chest feels tight. The receptionist calls you from the back office to assist with this patient.
• Included the discussion that the medical assistant should have with the physician prior to seeing the patient.