1. What is Business Excellence?
2. What is TQM?
3. What is ISO 9000?
4. What are similarities and difference between BE, TQM, ISO9000?
5. Write about Business Excellence Models:
Deming Prize Excellence Model:
Its features (to compare with other BE models - similarities and differences):
Pros and cons:
EFQM:
Its features (to compare with other BE models - similarities and differences):
Pros and cons:
MBNQA:
Its features (to compare with other BE models - similarities and differences):
Pros and cons:
Dubai Excellence Model:
Its features (to compare with other BE models - similarities and differences):
Pros and cons:
6. Discuss the performance impact of BE models.
7. What is the significance of BE model?
8. Discuss Universal vs contingency approaches to adoption BE models?
9. Discuss MENA and UAE-based BE models?
10. What is the Role of BE model in adopting TQM on firms' competitiveness?
11. Discuss theories, fundamentals and criteria for EFQM, MBNQA, ISO, Deming Prize, and regional/local BE models?