Mini Case
Gordon Productions Inc. (GPI) has experienced a significant increase in sales due to its anti-aging skincare line. The current employees are high achieving, having established mental models and an effective transactive memory system in all aspects of production, customer service, and logistics. HR has recruited 25 more employees to handle the increased production. As the general manager, it is your responsibility to incorporate the new employees into the existing workplace.
Answer the following questions in full sentence format. Remember to use cited key terms, definitions, and theories from your textbook in each answer. In paragraph citations (with page numbers) and a formal reference are always expected. Must respond with at least 350 words.
Q1. Define mental models and then discuss the mental models that are necessary for the newcomers to adopt.