Discuss the importance of employees building trust


Homework: Memo about Patient Intake

Competency

Examine the structure of the U.S. legal system and government as it relates to ethics, law, and core principles of public health.

Instructions

You have recently been promoted to Health Services Manager at Mountain View Regional Hospital. Mountain View Regional Hospital is a general medical and surgical facility with 400 beds. Last year there were approximately 62,000 emergency visits and 15,000 admissions. More than 6,000 outpatient and 10,000 inpatient surgeries were performed.

Currently, patients are given a number of intake forms to complete, but do not receive any explanation about the purpose of the forms. These forms ask for private information, and patients have expressed uneasiness in providing it. You have been asked to create a letter that will be sent to all Mountain View Regional Hospital employees clarifying the patient intake process. The purpose of this is to help build trust with patients, while also ensuring both patients and employees understand the forms. This letter will equip employees with the necessary information to explain the purpose of each intake form to patients.

In your letter:

i. Identify and list which forms patients need to complete at the time of admission.

ii. Explain why each intake/admissions form needs to be completed. (Make sure to incorporate ethics, law, and core principles of public health.)

iii. Discuss the importance of employees building trust with patients and why it is important for both patients and employees to understand the forms.

Format your homework according to the following formatting requirements:

i) The answer should be typed, using Times New Roman font (size 12), double spaced, with one-inch margins on all sides.

ii) The response also includes a cover page containing the title of the homework, the student's name, the course title, and the date. The cover page is not included in the required page length.

iii) Also include a reference page. The Citations and references must follow APA format. The reference page is not included in the required page length.

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