Communication is most quoted cause of frustration and failure to perform in organisations and poor communication is at the bottom of most misunderstandings and problems.
a) Describe effective communication (internal and external) within the organisation? Include following six types of communication.
Interorganisation
Intraorganisation
Intergroup
Intragroup
Interpersonal
Intrapersonal
b) Discuss the impact of good and poor communication on the organisation?
c) Provide an example of poor communication within organisation, details?