Question
Tam and Tim Delicacies was formed in Jan 2015. It started off in Surabaya as a small enterprise selling traditional Indonesian delicacies. Within two years, their products became popular and their owners, Tam and Tim decided to start another outlet in Medan.
Since they were not familiar with the city, they engaged a local business venture organisation, Just Delicious to support their business expansion. However, by Apr 2017, lust Delicious failed to perform any of the required tasks to expand Tarn and Tim Delicacies.
Tam and Tim are seeking advise on how they could resolve the conflict with lust Delicious in an amicable manner.
(a) Discuss the differences between litigation and non-litigation based strategies. Identify the most effective solution for Tam and Tim Delicacies. Provide three (3) justifications for your chosen method.
(b) Describe and explain two (2) types of non-litigation based (alternative dispute resolution) strategies. Explain the process and characteristics of each strategy. Support your recommendations with real-life examples that you have personally witnessed or have read about in the newspapers or internet sources.