Discuss the difference between goalpost conformance and


1. Discuss the difference between goalpost conformance and absolute quality conformance.

2. Taguchi argues that being within specification limits is not enough to be competitive in today's global economy. Do you agree? Why?

3. As indicated in the accompanying discussion, a comprehensive framework for the management and control of quality will likely include both financial and nonfinancial data. Explain the primary role of each in terms of the overall quality-management process. For example, is financial information likely to be more relevant to managers or operating personnel?

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