Discuss the concept of the external customer who are


1. Why is it important to do a thorough and detailed job of needs identification?

2. Discuss the concept of the internal customer. Who are purchasing’s internal customers?

3. Do you think professional development is necessary in globalization? Explain.

4. Discuss the concept of the external customer. Who are purchasings' external customers?

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Operation Management: Discuss the concept of the external customer who are
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