Homework: Clinical Dilemma
Directions
In Learning Activity, you dealt with an ethical dilemma caused by your physicians' refusal to correct their own errors due to resistance to your facility's new Electronic Medical Records (EMR) system. In this homework, you'll consider this case from the perspective of an administrator.
You've just spend a lot of money on your new EMR System. Although the purchase and use of the system is in compliance with new federal requirements and will ultimately help improve continuity of care for patients, some physicians refuse to use the new system. They complain that the new system slows them down and is creating errors in documenting procedures. They insist that their old charting methods have always been adequate.
The quality assurance department reports to the VP of Operations that several nurses and student-nurses have observed an increase in the number of physician documentation errors in patients' medical records. Several physicians field a grievance against the hospital. They claim the hospital is engaging in unethical behavior by forcing clinicians to use the new EMR system.
Address the following points in a 2 pages response paper:
1) How is technology changing the ethical issues the healthcare administrator must face?
2) Discuss the challenges of balancing ethical principles, quality control, fiscal (monetary) concerns, and the organizational mission.
3) Describe the position of the doctors in this scenario in ethical terms. The physicians argue the hospital is acting unethically. Upon what ethical bases do they claim this?
4) Generate a solution to this conflict. Support your solution with ethical concepts. How can you argue that the hospital is acting in the best interests of the patients, staff, and medical community?
Format your homework according to the following formatting requirements:
(1) The answer should be typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides.
(2) The response also includes a cover page containing the title of the homework, the student's name, the course title, and the date. The cover page is not included in the required page length.
(3) Also include a reference page. The Citations and references should follow APA format. The reference page is not included in the required page length.