1. Amber is a tax expert, whereas Rob is a tax novice. Explain how their process in identifying tax issues may differ.
2. Discuss the basic differences between annotated and topical tax services. How are these services used in tax research?
3. In constructing a keyword search, what should the keyword search include?
4. Lindley has become very frustrated in researching a tax issue using keyword searches. What suggestions can you give her?