Discuss the aspects of total quality management


Assignment:

Answer the following questions:

  • Research the definitions of various production and operations management terms. Perform a literature search on one of these terms. Discuss how this term can impact the ability for an operation to be competitive in the 21st century. Do not use a term posted by another student.
  • Describe the differences between productivity and its subcomponents (total measure productivity, partial measure productivity, and multifactor measure productivity) related to production and operations management success.
  • Discuss an example of a work-related project that is able to be broken down into structure, tasks, subtasks, and work packages, and why project management in the form of a CPM/PERT chart would be cost effective.
  • What are two reasons project management is not well done in corporations? Why? What are some specific examples?
  • Describe the various types of time-series and associative forecasting models. Which types of organizations are each of these most applicable to, and why?
  • Why is forecasting important in organizations, especially as related to understanding the relevant time horizon to develop a forecast against? What are some examples from industry?
  • Describe the similarities and differences between TQM and Six Sigma quality-management techniques.
  • Discuss the aspects of Total Quality Management (TQM) and how they apply in service- and product-based businesses.
  • Discuss the four types of process strategies and give an example of each. Also, please share any personal industry experiences (if any) with each process strategy.
  • Discuss the differences between utilization and efficiency as measures of system performance. Which (if any) is the most useful measure for an operations manager? Why?
  • Discuss the key factors that impact location decisions. As an example, if locating a facility in India, what location decisions would a fast-food chain have to consider as compared to the location decisions of a software company?
  • Discuss the strategic importance of layout decisions. How important as these decisions in terms of a company's long-term profitability goals? What are some examples?
  • Evaluate various supply chain strategy considerations for managers moving products or services to the consumer.
  • Discuss the advantages of using work sampling to understand how employees allocate their time among work activities.
  • Discuss several advantages of linear programming; clearly explain the reasons for your choices.
  • Discuss several disadvantages of linear programming; clearly explain the reasons for your choices.

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