1. Discuss some of the ways in which data mining can help a company generate more business.
2. What are the potential problems of poor database design?
3. What functionalities or services make an e-commerce Web site effective?
4. One of the objectives of CRM software is to capture data about every contact the company has with a customer and to store it in the CRM system.
5. Discuss the different types of BI applications, practices, and technologies.
6. What are the advantages of presenting data in a pictorial or graphical format? What are the disadvantages?
7. How is the Web affecting AI?
8. What are the primary components of an expert system?
9. Discuss the advantages and disadvantages of both the waterfall and agile system development processes.
10. Why is the initial phase of development, system investigation, critical to the development process?