Discuss policies on how supervisors must manage conflict


Scenario: You are the supervisor in your current workplace. It is time to provide feedback to one of your subordinates. Select any current or former co-worker for this assignment, but make sure to use fictitious names throughout.

• In one to two pages, using the "Four Phases of the Evaluation Interview" suggested in Chapter 16 of your course text, provide a transcript of the evaluation interview you conducted with the employee.

• Please include a title page with all appropriate information.

• (here are the four phase of the evaluation interview. First, review and as necessary revise the position description and performance standards. Second, discuss the performance ratings using the organization's evaluation form. Third, critique the person's accomplishments related to performance objectives formulated ate the previous evaluation. Finally, discuss future performance. Past performance only provides the basis for planning.

I. Develop the section of your Supervisors' Policies and Procedures Manual for Supervisors that addresses Performance Evaluations and Staff Development as follows:

• Provide guidelines for supervisors to conduct performance appraisals; you may enhance this section by developing a general form that supervisors can use to evaluate and provide feedback to subordinates.

• Provide the section detailing a formal disciplinary process for supervisors.

II. Develop the section of your Supervisors' Policies and Procedures Manual for Supervisors that addresses Managing Workplace Conflicts as follows:

• Provide users with policies they must follow in counseling employees.

• Discuss policies on how supervisors must manage conflict and confrontation between employees and between employees and supervisors.

• Identify policies that will ensure a safe workplace for employees.

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Business Management: Discuss policies on how supervisors must manage conflict
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