Discuss perspectives of quality management


Discuss the below:

"The Quality Movement"

• Prepare an argument for or against using the Malcolm Baldrige Award and ISO 9000:2000 for similar or entirely different purposes. Provide a rationale for your response.

• Compare and contrast Deming's, Juran's, Crosby's, and Taguchi's perspectives of quality management. Focus on the major similarities and differences between the perspectives in question. Support your response with real-world examples of the similarities and differences of such perspectives.

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