Solved: Discuss methods used to improve skills of teams, HR Management

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Discuss methods used to improve skills of teams

Question: Ziptech recently observed that its customer service team was not handling customer complaints in a professional manner. Management determined that the team needed training in communication, behavior, and product skills. Using the development pipeline, discuss the methods that can be used to improve the team's skills.

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HR Management: Discuss methods used to improve skills of teams

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