Discussion Post: Leadership & Communication
Discuss key elements of effective listening and the importance of listening to a leader when they communicate. Compare and contrast two organizational leaders in the service industry - one who is an effective listener and one who is not. How has this impacted their organization's ability to thrive in today's market? Support your response with scholarly sources.
The response must include a reference list. One-inch margins, double-space, Using Times New Roman 12 pnt font and APA style of writing and citations.