Problem
• Cross-Cultural Communication and Interactionist Conflict
o The interactionist view proposes that conflict can be a positive force in a group and explicitly argues that some conflictis necessary for a group to performeffectively. According to the interactionist view, conflict can be functional or dysfunctional. Increased cultural diversity in workplaces has aroused considerable attention to conflictmanagement and intercultural sensitivity. However, few studies have investigated these two conceptstogether.