Discuss importance of active listening and reflecting back


Questions:

Watch the following 3 videos in youtube and answer the 2 questions

1-https://www.youtube.com/watch?v=aP55nA8fQ9I
2-https://www.youtube.com/watch?v=4VOubVB4CTU
3-https://www.youtube.com/watch?v=9Hj_AnsUoH4

Part 1

Q1- From watching these videos, what do you consider the most important part of communication? Why?

Q2- Discuss the importance of one of these: active listening, reflecting back, and questioning - use specific examples from the videos.

Part 2

1-What is a major difference between personal communication and organizational communication? What are the major similarities? Try to use examples.

2-How is the communication process/model complicated when dealing with someone of another culture?

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HR Management: Discuss importance of active listening and reflecting back
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