Discuss the below:
Identify two (2) or three (3) key concepts or skills you have learned from this course that you think will be helpful to you in your current or future positions.
Explain why you believe these concepts or skills will be beneficial to you.
Create a metaphor or analogy that captures the essence of the major lessons learned in the BBA program.
Discuss the single most interesting or surprising thing you learned in the BBA program, as well as what made it so.
Discuss how you will use the lessons learned in your BBA program to be more productive in your current (or future) career. Provide specific examples to support your response.
Predict what major issues this program will be addressing 10 years from now. Explain your rationale
Take a position on this statement: Hospitality organizations are obligated to provide quality service. Provide a rationale with your response.
Ponder this statement: "It begins - and ends - with the guest." In your own words, describe what this statement means to you.
Discuss how the service industry may change in the next 10 to 20 years in terms of delivering quality service to its customers.
Propose one service innovation that may enhance the quality of the food service industry in the near future. Provide an explanation with your response.