Problem
Provide a draft response to Rockfish that covers the following points:
1) Identify and discuss how the problems in the scenario would, if handled by a KM manager, create value for the company instead of a loss. Ensure you fully address each of the KM issues identified at the retirement party.
2) Explain why failure to capture tacit knowledge will cost GDD money now and in the future.
3) Explain how tacit knowledge affects culture and employee performance (refer to Helmut from three in this instance)
4) Suggest at least four reasons that retaining and capturing tacit knowledge will benefit the company not just in with these issues but in other ways.
5) Explain how technology can help collect tacit knowledge and store explicit knowledge.
The response should include a reference list. Double-space, using Times New Roman 12 pnt font, one-inch margins, and APA style of writing and citations.