1. Describe the relevance of the following possible events for Southwest Airlines’ approach to managing human resources:
The U.S. unemployment rate declines, putting more pressure on wages.
A tax law change makes it more difficult for business travelers to treat airfare as a deductible expense.
A new agreement creates a regional trade zone that covers all of the Americas, and business throughout the region skyrockets.
2. Discuss how the life cycle of vehicles worked through the technology cycles (at least two cycles)