Grievances are official complaints that the contract between management and the union has been violated. The grievance process is an instrument designed to resolve these complaints and restore effective labor relations in the workplace.
While a grievance may resolve a particular issue, it may affect the relationship between a union and management. Keeping this in mind, respond to the following:
• Discuss how the filing of a grievance can enhance the relationship between a union and management and where it can be destructive.
• What strategy or process can a union follow to ensure that filing a grievance does not negatively impact this relationship?