1. Discuss the Kan Model as it relates to must haves / delighters and satisfaction / dissatisfaction.
2. Discuss how delighters tend to migrate over time.
Provide an example of a "delighter" and a "must have" from
(1) your personal life and
(2) your work or school life.
How are organizations using Six Sigma as a leadership development tool or pipeline?
3. Discuss the importance of strategic alignment.
How can a goal tree be used to achieve strategic alignment?
Assume that your organization has a goal to reduce inventories—develop three strategies to support this goal and two projects to support each ot the strategies (six projects in all).
Populate your answers on a goal tree.
4. Describe Taguchi's thinking about the difference between the loss associated with striving to be "between specifications" versus trying to achieve the target.