1. Competition is increasing and organizations should strive to maintain their current customer base as it can be challenging to gain new customers. How does understanding what the customer values and how the customer measures quality service help the salesperson provide value in the partnership?
2. Discuss five ways how expanding to a global market may affect work functions of the Comcast Corporation?
3. Other than routine, ongoing work processes, describe some project situations for which formal project management might not be effective or appropriate.