Assignment:
Emotions and Moods
You will continue to apply the background materials to your own workplace experiences. Review the concepts of emotional intelligence and emotional labor from the background materials, and then create a 2- to 3-page paper addressing the following issues:
1. Continue with your discuss of the two coworkers that you wrote about for your Module 1 SLP. Discuss your evaluation of their emotional intelligence. How would you rate them on aspects of emotional intelligence such as self-awareness, self-management, self-motivation, empathy, and social skills? Be specific and explain your reasoning.
2. Discuss one or two times during your career when you felt you were being put under extreme emotional labor by your manager. How did you cope with your emotional labor?