Discuss benefits to a company of having an effective service, Marketing Management

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Discuss benefits to a company of having an effective service

Assignmnet:

Answer discussion question in one or two paragraphs.

This week we will be looking at Service Recovery. Discuss the benefits to a company of having an effective service recovery strategy. Describe an instance in which you experienced (or delivered to an employee) an effective service recovery. In what ways did the company benefit in this particular situation?

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Marketing Management: Discuss benefits to a company of having an effective service

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