Training evaluations are important to determine if the selected training solution was effective and provided the appropriate return on investment.
1. Discuss as a team the last training program you attended (at work, school, other). Select one of your team members' experiences and design a training evaluation process.
Computer software EPIC
2. Write a 525- to 700-word description of the evaluation process for the training program.
Start with a paragraph describing the training program, e.g. customer service skills or safety training or new software implementation. Include a brief summary of the target audience for the training, why the training was needed and the expected outcomes from the training. [Make this just a summary - one paragraph. ]
Provide an explanation of how you would evaluate the training program around each of the four Outcome levels
- reaction
- learning
- job behavior
- organization results
Include what you are specifically measuring, the timeframe, and how it will appropriately measure the training solution.
Identify at least one weakness or risk in your evaluation process. Discuss how you might mitigate this risk.