Assignment:
Part 1:
Complete the INCA survey and develop a one-page reflection summarizing your ideas.
Part 2:
Select 3 critical incidents and analyze them. Frame your analyses of each incident using the dimensions from the INCA survey. Your analysis should contain at least three scholarly references that pertain directly to the incident. Your analysis should be complete and supported by the literature not an opinion
Attachment:- INCA SURVEY and instruction.rar