Discuss about an emotional labor
Discusson:
Q: Customer service can be seen as a kind of emotional labor. How can you reduce stress and prevent burnout if you are a customer service representative?
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You will study how nonverbal communication plays an important role in managerial communications.
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What do you think would happen in this market in the long run? New firms would enter. Some existing firms would leave.
Customer service can be seen as a kind of emotional labor. How can you reduce stress and prevent burnout if you are a customer service representative?
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You have just been assigned as your organization's training manager and must conduct a new needs assessment for a new project.
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