Discuss a mean satisfaction rating


Discussion:

Q: We know from past research that very satisfied customers give the XYZ-Box video game system a satisfaction rating on our rating scale that is at least 42. Suppose that the manufacturer of the XYZ-Box wishes to use a random sample of 65 satisfaction ratings to provide evidence supporting the claim that the mean satisfaction rating for the XYZ-box exceeds 42.

a. Letting m represent the mean satisfaction rating for the XYZ-Box, set up the null and alternative hypotheses needed if we wish to attempt to provide evidence supporting the claim that m exceeds 42.

b. In the context of this situation, interpret making a Type I error; interpret making a Type II error.

 

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Basic Statistics: Discuss a mean satisfaction rating
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