Dimensions of interpersonal conflict management style


"Jane has just been appointed as purchasing manager of Tacoma Technologies Corp. The previous purchasing manager, who recently retired, was known for his "winner-take-all" approach to suppliers. He continually fought for more discounts and was skeptical about any special deals that suppliers would propose. A few suppliers refused to do business with Tacoma Technologies, but senior management was confident that the former purchasing manager's approach minimized the company's costs. Jane wants to try a more problem-solving approach to working with suppliers.

Contrast Jane's and her predecessor's approaches to negotiations in terms of the dimensions of interpersonal conflict management style. Then explain whether Jane's approach will be effective or not.

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Business Management: Dimensions of interpersonal conflict management style
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