Differentiate between formal and informal communication and


Using your favorite search engine( site website), research the web for information and list three to five examples of assertiveness techniques that you believe might be useful to a supervisor.

Step 2 Write a report.

Write that includes the following information:

The three- to five-techniques you believe to be effective.

Why you chose those techniques and how you might use them on the job as a supervisor.

The sources of the websites you used.

OBJECTIVES

Differentiate between formal and informal communication and how each affects performance

Describe techniques and behaviors to overcome communication barriers and provide effective feedback

Describe assertiveness techniques that can be used to improve communication

OVERVIEW

This research and writing exercise explores effective assertiveness techniques that can be used to improve communications and performance in the workplace.

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Operation Management: Differentiate between formal and informal communication and
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