Q1. What is Kaizen? Briefly describe 5S of Kaizen.
Q2. Describe the difference between disruptive and sustaining innovations. Support your answer with at least two examples of each.
Q3. What is difference between creativity and innovation? Define and explain with example.
Q4. What does TQM stand for? List eight elements of TQM in the TQM model.
Q5. Describe concept of continuous improvement in your personal life cycle.
Q6. What is Six Sigmas? Explain with examples.
Q7. Explain the concept of business ethics and sustainability.
Q8. Define MBO and JIT concept in relation to quality management and continuous improvement in organizations with examples.
Q9. What is concept of supply chain management? How it relates to continuous improvement process?
Q10. What are organizational performance measures, assessment tools and techniques?