Difference between control and breakthrough quality, Operation Management

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Difference between control and breakthrough quality

Assignment:

Q.1. Discuss briefly the difference between control and breakthrough quality related activates according to Juran?

Q.2. looking at the different viewpoint from different contributors we see that we have different plans towards quality. Which plan should be adopted, do we need a contingency plan. Explain?

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Operation Management: Difference between control and breakthrough quality

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Operation Management: Difference between control and breakthrough quality

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