Think about the last time you've shopped at a retailer where you interacted with a sales person. If you can't, or haven't in quite some time (or ever), visit an appliance, electronics, or department store to complete the exercise.
Answer the following questions:
What is the name of the store?
What type of product did you shop for?
How long did it take for a salesperson to approach you? If they didn't approach you, make sure to ask a question about the product to start a conversation.
Did the sales person use the Selling process defined in the textbook? If not, did they utilize a modified approach? Explain this experience.
Did the salesperson notify you of any sales promotions, credit card offers, or other specials?