Problem: As the newly hired HR Manager, you create a video called "a typical workday for our customer service agents" that is provided to all of the applicants selected for an interview. You took this step because:
a. The best strategy for creating appropriate expectations about the job is providing a realistic job preview.
b. The best strategy for creating appropriate expectations about the job is using realistic testing.
c. The best strategy for creating appropriate expectations about the job is giving each applicant a copy of the job description.
d. The best strategy for creating appropriate expectations about the job is through providing an in-depth interview.
e. The best strategy for creating appropriate expectations about the job is using simulations.