Problem:
Propose an action plan for developing RSVP for Cathy's Crazy Socks, Inc
Cathy's Crazy Socks, Inc (CCSI) wants to set up a new business selling hand-knitted specialty socks online. The socks come from village knitters around the world and a portion of CCSI's profits go to a world relief fund that helps third world villages and women in poverty build their own businesses and knitting is a highly prized skill for many of them. Currently, CCSI is a small boutique in a bedroom community of very large metropolitan area. The boutique is earning Cathy a modest income for herself and a couple of part-time associates. Now, Cathy wants to expand into e-commerce
The owner of CCSI, Cathy, herself, has hired you to define the performance requirements that she needs in order to hire dozens of international women to knit exclusively for her. She has examples from hundreds of women and she knows what criterion she wants to use in selecting their products, but she needs your help in defining how to coordinate work production, shipping, online marketing that highlights these women's talents, etc. Cathy is looking to you to define the performance requirements of their work. However, you need to take a systems-wide viewpoint of this situation and bring other issues to table as well.