Assignment:
For your organization, you are responsible for developing a UML-based universal data model of the CRM to present to the CIO of your company.
Create a 1-page UML-based universal data model of the CRM.
Provide a 1/2-page analysis of your model with the UML-based universal data model of the CRM.
Include the following in your analysis:
• Assets
• Customer Satisfaction
• Agreements
• E-mail responses
• Additional meta-data groups
Use the software of your choice; such as Microsoft® Visio®, Microsoft® PowerPoint®, or LucidChart, to save your model as a PDF for submission.