Develop an approach to measuring customer satisfaction


1: Discuss the company’s advertising strategy and how it aligns with its marketing goals.

2: Discuss how the effectiveness of the advertising will be measured.

3: Discuss the promotional strategies that may be used in addition to advertising.

4: Develop an approach to measuring customer satisfaction with your company’s product/service.

5: Discuss how gaps in customer expectations and experiences will be addressed.

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Marketing Management: Develop an approach to measuring customer satisfaction
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