Develop a training session on any one of the following topics: •Merchandising •Telephone Customer Service •Conflict Management •Crisis Management •Negotiating •Meeting Management The training session should have a focus on skills rather than knowledge or information 2. Prepare a task analysis of the skill you will be teaching. This will involve a step-by-step outline listing of the skills, knowledge, and behaviors necessary to perform the skill in the order the skills will be taught. 3. Develop training/instructional objectives for a multi-session four hour business training workshop on your selected topic (at least six objectives) Remember Training Objectives Should Be: Specific (these should begin with an action verb) Measurable Attainable Realistic Time-Oriented 4. Develop lessons plans for each of your six objectives to include time spent on each objective, training method, assessment method, equipment or resources needed to conduct the training.