Project Assignment: Customer Service Plan
Compile your complete service plan using the information from previously submitted. Be sure to incorporate feedback from your instructor.
Your complete Customer Service plan should include how you plan to:
• Segment your customers.
• Explain the problem solving strategy in the customer service department.
• Develop a plan to meet customer expectations
• Explain how empowerment will be utilized within your organization.
• Develop a training for dealing with challenging customers.
• Explain how motivation impacts customer service within your organization.
• Explain how leadership impacts customer service within your organization.
• Describe your customer retention strategy.
• How you will service the technological needs of your customers?
Format your assignment according to the give formatting requirements:
• The answer must be using Times New Roman font (size 12), double spaced, typed, with one-inch margins on all sides.
• The response also includes a cover page containing the student's name, the title of the assignment, the course title, and the date. The cover page is not included in the required page length.
• Also include a reference page. The references and Citations should follow APA format. The reference page is not included in the required page length.