Assignment: Quality Analysis
For the company and product or service that you selected for the Project, complete the following:
a. Imagining yourself to be viewing the company's product or service through the eyes of the customer, construct a House of Quality to provide the organization with your perspectives on what the important dimensions of quality are and how well the organization is currently meeting your needs.
b. Develop a SPC checklist for each dimension of the product that you believe would be subject to statistical control.
c. Evaluate the product using the five-step plan that is associated with the Kaizen philosophy.
d. Propose what elements of the production and delivery of the product or service would be subject to benchmarking and how you would identify those organizations to which comparisons could be made in a benchmarking process.
Format your assignment according to the give formatting requirements:
a. The answer must be double spaced, typed, using Times New Roman font (size 12), with one-inch margins on all sides.
b. The response also includes a cover page containing the title of the assignment, the course title, the student's name, and the date. The cover page is not included in the required page length.
c. Also include a reference page. The references and Citations should follow APA format. The reference page is not included in the required page length.