Case Study: Training & Development
Backwoods Mail Order Company
(Note: Provide a 750 word response to the following 3 case questions). Read the case titled, "Backwoods Mail Order Company." Answer the following questions based on the background information provided in Exhibit 8.3.1: (Each question must cite 2 scholarly sources).
1. Write several clear, measurable objectives for the training to be delivered to the employees in the customer order group. (250 word minimum and must cite 2 scholarly sources).
2. Develop a recommendation for the training plan that includes the training techniques that should be used and the length of training. (250 word minimum and must cite 2 scholarly sources).
3. Offer a plan for evaluating the training program. Describe the criteria that will be used and the design you will employ. (250 word minimum and must cite 2 scholarly sources).
Case Study: Career Development
Career Development at TechnoChip Computers
(Note: Provide a 750 word response to the following case). Read the case titled, "Career Development at TechnoChip Computers." As an HR consultant, prepare for each group of employees in the sales division at TechnoChip Computers a list of concerns and recommendations for each group to meet career or specific career or job-related needs. (Each question must cite 2 scholarly sources).
1. Analysis #1: Telephone sales employees: What are your career-related concerns and recommendations? (250 word minimum and must cite 2 scholarly sources).
2. Analysis #2: On-site sales employees: What are your career-related concerns and recommendations? (250 word minimum and must cite 2 scholarly sources).
3. Analysis #3: Team leaders: What are your career-related concerns and recommendations? (250 word minimum and must cite 2 scholarly sources).
Attachment:- case.rar