Part A: Quality Function Deployment
Develop a Quality Function Deployment (QFD) for a bicycle.
Require a minimum of 4 technical requirements and 4 customer requirements.
part B: Capacity Problem
A grocery store has five regular checkout lines and one express line (12 items or less). Based on a sampling study, it takes 11 minutes on the average for a customer to go through the regular line and 4 minutes to go through the express line. The store is open from 9 a.m. to 9 p.m. daily.
a. What is the store's maximum capacity for the week for the express line and regular checkout line?
b. What is capacity for the week, if the regular checkout line operates according to the schedule in the table below? (The express line is always open.). Capacity for both regular and express check line.
|
Hours/Day
|
|
Mon
|
Tues
|
Wed
|
Thur
|
Fri
|
Sat
|
Sun
|
|
9-12
|
3
|
1
|
1
|
1
|
1
|
3
|
5
|
2
|
|
12-4
|
4
|
2
|
2
|
2
|
2
|
3
|
5
|
4
|
|
4-6
|
2
|
3
|
3
|
3
|
3
|
5
|
3
|
2
|
|
6-9
|
3
|
4
|
4
|
4
|
4
|
5
|
3
|
1
|
Part C: Forecast Analysis
Based on the following production data:
a. Forecast the production demand for calendar year 2009 (using regression analysis)
CY 2003 8290
CY 2004 8550
CY 2005 8890
CY 2006 9010
CY 2007 9254
b. In problem the new machine will be online in December 2008. So based on your forecast in this problem which alternatives in problem would you recommend and why?
c. Alternative you select in part b will not be replace until 2013, which alternative would you choose now between problem 5.4 alternatives A and B, and why?