Human Resources Assignment: Intercultural Communication Paper
This assignment demonstrates your critical thinking skills as well as your intercultural communication competency.
It consists of two parts:
Part 1:
Complete the INCA survey and develop a one-page reflection summarizing your ideas and your results. Include your Intercultural Competence Score Sheet. Do not limit your summary to a restatement of the survey results; those will be apparent on the included score sheet. Reflect on why you scored as you did in each of the assessment categories, whether you agree with your results, and how you plan to use those insights.
Part 2:
Select three critical incidents from the list of eight provided below and analyze each incident using the cultural dimensions studied in class. Your job is to identify which cultural dimensions or values are influencing the situation. This is very important: you are not being asked to judge who is right and wrong in the scenarios. Your task is to analyze why the people involved see the same situation differently. What are the cultural differences that cause them to interpret the same set of facts from a different perspective?
Each analysis should contain at least three scholarly references for a total of nine references. You may use course materials that pertain directly to the incident and you may add others from your research. Your analysis should be complete and supported by the literature, not an opinion. You will be evaluated on how well you can form an argument, that is, present a statement and support it with credible sources.
Complete both parts in a formal written paper using APA format. Use headings to mark each part: Part 1 and Part 2. Use subheadings to indicate the discussion of each critical incident. Include the number of the incident but do not repeat the text. Please review the requirements for all written assignments on page 3 of the syllabus.
INCA is an acronym for Intercultural Competency Assessment. The purpose of the INCA survey is for you to examine your intercultural awareness and assess your cultural sensitivity. This activity is designed to help you become aware of your own attitude towards cultural diversity. The dimensions of cultural competence measured by the INCA survey are:1) Tolerance of ambiguity, 2) Behavioral flexibility, 3) Communicative awareness, 4) Knowledge discovery, 5) Respect for Otherness, and 6) Empathy.
NOTE: This project and the instrument created was funded by the Council of Europe and the Leonardo da Vinci II Program. You can read more about this project, if you are interested, here:
Directions: Complete all of the INCA Survey questions. When you are done, use the INCA survey key to help you analyze your results. Read about the different dimensions of intercultural competency and what they mean.
Note that a total score for the INCA survey is not important for the purpose of this assignment. (You will not get a total score).
Format your assignment according to the following formatting requirements:
1. The answer should be typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides.
2. The response also includes a cover page containing the title of the assignment, the student's name, the course title, and the date. The cover page is not included in the required page length.
3. Also include a reference page. The Citations and references should follow APA format. The reference page is not included in the required page length.