Discussion Board Deliverable Length: Primary Task: 400-600 words;
Additional Information: It has been approximately 1 year since the development and implementation of your change management plan at AGC. During that time, Shawn provided high levels of feedback to John and the board of directors. In addition, he ensured that employees at all locations were aware of the changes, up-to-date on progress made to integrate the changes, and be informed about results from milestones delivered. Honest communication has been important to the success of this implementation. Your recommendation to celebrate victories and reward those in the organization that contributed to the success of this initiative was well-received by everyone at AGC. One day during the last stage of implementation, the phone rings at your office.
"Hi, Shawn," you say. "How are you?"
"Doing well," he says. "I'm calling because I hear that the board will soon be requesting a full report on the changes made to AGC's global human capital management program. The recommendations and guidance that you provided to me and the core team have been useful as we identified and diagnosed the root causes of problems at AGC," he says. "It is time to execute appropriate interventions at headquarters in the United States and at the three subsidiaries. We should get started on that now, even before the formal request."
"Okay," you say. "Would you send me what you're thinking about? I'm heading out the door right now, but I can start working on a report right away."
"Will do," he says. "Thanks again."
An hour later, Shawn's e-mail arrives with the following list:
- Develop a list of critical interventions that need to be integrated at AGC.
- Identify changes that you and the core team could recommend to Shawn to optimize learning and development opportunities.
- Describe at least 1 training program that you would develop to improve cultural diversity problems.
- Describe the advantages of using cross-cultural teams.
- Identify opportunities for improving global staffing and recruiting strategies.
Task Type: Individual Project Deliverable Length: 1,500-2,000 words
Additional Information: The board at AGC needs a status update on your change management project. Shawn wants to bring you in to consult about how this should be handled and what challenges may be in store for him during this feedback process. Shawn asks you to write an executive report for John and the board of directors regarding the change management process and all progress made in resolving the global human capital management problems associated with AGC. Shawn meets you for lunch to discuss what he needs.
"It's good to see you," he says. "Thanks for calling," you say. "I have enjoyed working with you on this project."
"I'll get right to the point," he says. "We need you to develop an executive report of the overall plan and all activities completed to date. This report should include an overview regarding the value of human capital management, various human capital management problems, leadership styles and their impact on organizational cultures, the steps in your change management plan, diagnostics, data analysis, action planning, and interventions implemented. This list is not all-inclusive."
"Okay," you say. "Is there anything else that needs to be included in the report?"
"Glad you ask," he says. "You need to provide responses to some questions, as well. I'll send a contract that spells everything out."
"Very good," you say. The next day, Shawn's contract arrives, and it itemizes all of the requirements for the report that he talked about at lunch.
The executive report should be 1,500-2,000 words and should include the following:
- An overview of the value of implementing human capital management strategies
- Various human capital management problems
- Leadership styles and their impact on organizational cultures
- The steps in your change management plan including:
- Methods of diagnosis
- Data analysis
- Root cause analysis
- Action planning
- Interventions implemented
- How will you measure the effectiveness of the plan?
- What could be improved?
- What are the next steps?
- Scholarly references
Task Type: Individual Project Deliverable Length: 2,500-3,000 words
Additional Information:
You and Shawn are now ready to meet with John and the board of directors at AGC. Shawn calls to check in with you about the report.
"Hi, Shawn," you say. "How's everything at AGC?"
"We're doing well," he says. "I am happy to report that employee satisfaction and morale have increased, employee retention rates are high, and productivity has substantially improved."
"That's great to hear," you say. "I am finalizing my executive report, but I still need to add some information that will help ensure that AGC remains proactive and competitive in a quickly changing global environment. I've got a short bulleted list of things that I think should be added. Would you take a look at it, and give me your thoughts?"
"Sure," he says. "E-mail it to me, and we'll talk through it now. I've got time."
"Okay," you say. "Thanks."
You send the following list to Shawn and discuss each point for inclusion in the report:
- Describe various forms of internal and external threats to an organization.
- Describe methods to detect internal and external threats to the organization.
- Evaluate methods to protect the organization from internal and external threats.
- Develop a proactive plan of environmental scanning to evaluate any existing threats to AGC.
• Explain the purpose of a code of conduct, and discuss why the development of this code will sustain appropriate behaviors at headquarters and AGC's global subsidiaries.
- Describe the challenges of virtual offices and how they can be corrected.
- Explain how the role of human capital managers has changed and why it is advantageous to AGC.