Discuss the below and see the scenario in an attachment:
Given the scenario outlined in the case study:
1. How would you go about determining the cost of quality for Hotel Escargo?
2. Provide cost of quality examples in the hotel industry for:
• Appraisal costs
• Prevention costs
• Internal failure costs
• External failure costs
1. Based on the information in the case study, which of these costs do you feel are relevant to Hotel Escargo and why?
Attachment:- Hotel Escargo Mission Statement.rar