Determining cost of achieving customer service standards


Assignment:

Q1. What are the five components associated with the cost of achieving customer service standards in a physical distribution system?

Q2. Which mode of transport would probably be selected for the following goods?

a. diesel fuel
b. chain-link fencing
c. locally grown blueberries
d. automobiles made in South Korea
e. T-shirts manufactured in Honduras
f. grain grown in North Dakota

Your answer must be typed, double-spaced, Times New Roman font (size 12), one-inch margins on all sides, APA format and also include  references.

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Marketing Management: Determining cost of achieving customer service standards
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