Determined based on the quality of his record-keeping in


After reading the case, please answer the following question and elaborate in at least 6 sentences. Also, respond to at least 2 students’ discussions in at least 3 sentences.

Tony, the general manager of a 350-room hotel, was becoming concerned as he read an email from his company's attorney. Despite having been terminated for well-documented insubordination and job abandonment, a former housekeeper named Tracy had lodged a wrongful termination complaint alleging that Tony had subjected her to gender and age discrimination, illegal pay practices, and retaliation for having protested unsafe working conditions.

As he began to collect and review the data in Tracy's employee file, Tony knew that the outcome of the case would be determined based on the quality of his record-keeping in four of the most important categories of labor law including discrimination, pay practices, employee safety, and retaliation.

If Tracy was a member of a union, how the situation was changed?

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Operation Management: Determined based on the quality of his record-keeping in
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